Email this article 
Hide
Show all
Formulasi Strategi Pengembangan Sumber Daya Manusia Perawatan Pesawat Terbang
Abstract
The lack of level human resources capabilities in narrow-body aircraft maintenance (Airbus & Boeing), which implies the achievement of all operator's maintenance revenue in Indonesia. The research focused on the business unit of Aircraft Services of Indonesian-aircraft Industries. The purpose of this study was to analysis and make a formulation strategy development of aircraft maintenance knowledge workers at the business unit of Aircraft Services of Indonesian-aircraft Industries. The research used a case study with a qualitative method and SWOT analysis used as a tool in the implementation process. The datas collect conducted through some literature, documents, and in-depth interviews. The subjects were managers, senior engineers, instructors, inspectors, technicians, and mechanics seniors, which focused on the development of knowledge workers (direct workers). The result of SWOT Analysis showed that unit business Aircraft Services should make an arranging program development for aircraft maintenance knowledge workers, namely: a training program for acquiring an Aircraft Maintenance Engineer License (AMEL), human resources procure system, career path, reward & compensation, and performance system. The finding was the lack of unit business Aircraft Services within preparing a business development plan program for aircraft maintenance wide-body because of corporate's response in supporting aircraft maintenance and technician/mechanics education center facilities were very slow. The conclusion was that unit business Aircraft Services, will have a competitive advantage for Aircraft maintenance narrow-body (Airbus & Boeing) if the result of strategy formulation has thoughtfully been implemented.
Keywords
Full Text:
PDFReferences
Ajagbe, M. A., Peter, O. F., Udo, E. E. U., Uduimoh, A. A., & Akpan, S. E. (2016). Business Strategy As a Contributor to Organizational Performance. International Journal of Advanced Academic Research Management Science, 2(3) ,1-19. Diakses dari https://www.ijaar.org/articles/volume2-number3/ijaar-mgmt-v2n3-m16-p6.pdf
Armstrong, M. A. (2009). A Handbook of Human Resources Management. (11th ed.). London: Kogan Page.
Aslam, M. Z., Masood, Q. T., Ramay, M. I., & Jinnah, M. A. (2014). Impact of Human Resources Management (HRM) Practices on Employee Performance A Case of Pakistani Telecom Sector. Islamabad University. Diakses dari https://www.academia.edu/770358/IMPACT_OF_HUMAN_RESOURCE_MANAGEMENT_HRM_PRACTICES_ON_EMPLOYEES_PERFORMANCE
Batool, A., & B. Batool. (2012). Effects Of Employees Training On The Organisational Competitive Advantage: Empirical Study Of Private Sector Of Islamabad, Pakistan. Far East Journal of Psychology and Business, 6(1), 59-72. Diakses dari https://econpapers.repec.org/article/fejarticl/v_3a6a_3ay_3a2012_3ai_3a5_3ap_3a59-72.htm
Bhartiya, C. (2015). Impact of Training and Development on Employee Performance in Selected Public Sector Organizations. International Journal of Enhanced Research in Management & Computer Application, 4(8), 7-11. Diakses dari https://docplayer.net/32977117-Impact-of-training-and-development-on-employee-performance-in-selected-public-sector-organizations.html
Boadu, F., Dwomo-Fokuo, E., Boakye, J. K., & Kwaning, C. O. (2014). Training and Development: A tool for Employee Performance in The District Assemblies in Ghana. International Journal of Education and Research, 2(5), 513-522. Diakses dari https://ijern.com/journal/May-2014/42.pdf
CIMdata. (2002). Product Lifecycle Management: Empowering The Future Of Business. Diakses dari https://doc.mbalib.com/view/8cb8b763acd25742ed7e72ad9ac29d01.html
Cole, G. A. (2002). Personnel and Human Resource Management (5th Ed). London: York Publishers.
Coleman, D., Chernatony, Leslie De., & Christodoulides, G. (2011). B2B Service Brand Identity: Scale Development And Validation. Industrial Marketing Management, 40(7), 1063-1071. doi: https://doi.org/10.1016/j.indmarman.2011.09.010
Cooper, T., Smiley, J., Porter, C., & Precourt, C. (2017). Global Fleet & MRO Market Forecast Summary 2017-2027. Flight Global. Oliver Wyman. Diakses dari https://www.oliverwyman.com/content/dam/oliver-wyman/v2/publications/2017/feb/2017%20Global%20Fleet%20MRO%20Market%20Forecast%20Summary%20Final_Short%20Version_1.pdf
De Florio, F. (2011). Airworthiness: An Introduction to Aircraft Certification. 2nd Edition, Oxford: Butterworth-Heinemann.
EFNMS. (2013). MRO Definition. European Federation of National Maintenance Society. Diakses dari https://www.efnms.eu/
Jingmin, W. (2006). Key Points of Life-cycle Control and Analysis of Civil Aircraft Maintenance Costs. Nanjing University of Aeronautics and Astronautics.
Joan, E. P. (2009). Human Resources Management For Public and Non-Profit Organizations: A Strategic Approach. 3rd Edition, Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741.
Katou, A. A., & Budhwar, P. (2006).
Human Resource Management Systems and Organizational Performance: A Test of a Mediating Model in the Greek Manufacturing Context. The International Journal of Human Resource Management, 17(7), 1223-1253. doi: https://doi.org/10.1080/09585190600756525
Kinnison, H., & Siddiqui, T. (2012). Aviation Maintenance Management. New York: McGraw-Hill.
Kotler, P., & Armstrong, G. (2018). Principles of Marketing (17th ed.) Global Edition. Pearson.
Manyika, J., Lund, S., Chui, M., Bughin, J., Woetzel, J., Batra, P., Ko, R., & Sanghvi, S. (2017). Jobs Lost, Jobs Gained: Workforce Transition in a Time of Automation. McKinsey & Company. Diakses dari https://www.mckinsey.com/global-themes/future-of-organizations-and-work/what-the-future-of-work-will-mean-for-jobs-skills-and-wages
Marais, K. B., & Robichaud, M. R. (2012). Analysis of Trends in Aviation Maintenance Risk: An Empirical Approach. Reliability Engineering and System Safety, 106, 104–118. doi: https://doi.org/10.1016/j.ress.2012.06.003
McFadden, M., & Worrells, D. S. (2012). Global Outsourcing of Aircraft Maintenance. Journal of Aviation Technology and Engineering, 1(2), 63-73. doi: https://doi.org/10.5703/1288284314659
McKinsey Quarterly. (2006). An Executive Take On The Top Business Trends. McKinsey Global Survey.
Meyer, J. P., & Smith, C. A. (2000). HRM Practices And Organisational Commitment: Test Of A Mediation Model. Canadian Journal of Administrative Sciences, 17(4), 319-31. doi: https://doi.org/10.1111/j.1936-4490.2000.tb00231.x
Mondy, R. W., & Noe, R. M. (2005). Human Resources Management (Ninth ed.). New Jersey: Pearson Education, Inc.
Mulyadi. (2009). Sistim Terpadu Pengelolaan Kinerja Personil Berbasis Balance Scorecard (Cetakan Kedua). Yogyakarta: STIM YKPN.
Ngirwa, C. A. (2009). Human Resource Management in African Work Organizations. Dar es Saalam: National Printing Co. Ltd.
Pérezgonzález, J. D., McDonald, N., & Smith, E. (2005). A Review Of The Occurrence Reporting System Proposed by EASA Part-145. Safety Science, 43(8), 559–570. doi: https://doi.org/10.1016/j.ssci.2005.08.011
Philipina, A. (2016). The Effect of Training and Development on Employee Performance in a Private Tertiary Institution in Ghana (Case Study: Pentecost University College (Puc)-Ghana). Asian Journal of Social Sciences and Management Studies, 3(1), 29-33. Diakses dari https://ideas.repec.org/a/aoj/ajssms/2016p29-33.html
Phillips, P., Diston, D., & Starr, A. (2011). Perspectives On The Commercial Development Of Landing Gear Health Monitoring Systems. Transportation Research Part C: Emerging Technologies, 19(6), 1339–1352. doi: https://doi.org/10.1016/j.trc.2011.03.005
Sahinidis, A. G., & Bouris, J. (2008). Employee Perceived Training Effectiveness Relationship to Employee Attitudes. Journal of European Industrial Training, 32(1), 63-76. doi: https://doi.org/10.1108/03090590810846575
Shafiee, M., & Chukova, S. (2013). Maintenance Models in Warranty: A Literature Review. European Journal of Operational Research, 229(3), 561–572. doi: https://doi.org/10.1016/j.ejor.2013.01.017
Sudayat. (2009). Pendidikan dan Pelatihan. Diakses dari https://ridwaniskandar.files.wordpress.com/2009/05/9-pendidikan-dan-pelatihan.pdf
Tastan, S., & Davoudi, S. M. M. (2015). A Research on the Relevance of Intellectual Capital and Employee Job Performance as Measured with Distinct Constructs of In-Role and Extra - Role Behaviors. Indian Journal of Science and Technology, 8(7), 724–734. doi: https://doi.org/10.17485/ijst/2015/v8iS7/71229
PT Dirgantara Indonesia. (2006). Tiga Dasa Warsa PT Dirgantara Indonesia. Bandung: PT Dirgantara Indonesia.
PT Dirgantara Indonesia. (2010). Business Plan Unit Bisnis Aircraft Services Tahun 2010-2020. Bandung: PT Dirgantara Indonesia.
Viles, E., Puente, D., Alvarez, M. J., & Alonso, F. (2007). Improving The Corrective Maintenance Of An Electronic System For Trains. Journal of Quality in Maintenance Engineering, 13(1), 75–87. doi: https://doi.org/10.1108/13552510710735131
Wheelen, T. L., Hunger, J. D., Hoffman, A. N., & Bamford, C. E. (2018). Strategic Management and Business Policy Globalization, Innovation, and Sustainability (15th ed.). Pearson.
Yin, R. K. (2009). Case Study Research: Design and Methods (4th ed.). Thousand Oaks, CA: Sage Publications.
Kementerian Perhubungan. (2009). Civil Aviation Safety Regulation (C.A.S.R) Part145 & Part65, Rev.
DOI: https://doi.org/10.35138/organum.v2i1.56
Refbacks
- There are currently no refbacks.
